This Privacy Policy explains how SnookerON, BilliardON, and OBC RevolutiON DOOEL (“we”, “our”, “us”) collect, use, store, protect, and process your personal information when you use our mobile applications, websites, and services (“Platform”).

Your privacy and security are extremely important to us. We follow international data protection standards, including GDPR principles, even if not legally required in your jurisdiction.

By creating an account or using any part of the Platform, you agree to this Privacy Policy.

2. Company Details

This Platform is owned and operated by:

OBC RevolutiON DOOEL
Address: 29 Noemvri 69-3, Skopje, North Macedonia
Website: revolution.mk

This company is the data controller for all personal information collected through SnookerON and BilliardON.

3. Information We Collect

We follow a strict data minimization policy — we collect only what is necessary for account creation and platform operation.

3.1 Information You Provide Directly

Email address
Username
Profile picture

This information is required to identify you on the Platform, allow login, and display your identity to other users.

3.2 Verification Information

Email verification status
SMS confirmation code and confirmation status

We do not store the full SMS message — only confirmation that the verification was completed.

3.3 Automatically Collected Information (Minimal)

Device type
App version
IP address
Basic usage logs (e.g., login times, errors)

This information is used solely for platform security and technical troubleshooting.

3.4 No Sensitive Data

Physical addresses
Payment card information
Identifiers like passport/ID numbers
Sensitive categories such as ethnicity, health data, or political opinions

3.5 Payment Information

All payments occur on our website and are handled via our banking partner. We do not process or store credit/debit card numbers.

4. How We Use Your Information

4.1 To Create and Maintain Your Account

Allowing login and cross-platform access
Displaying your username and profile photo publicly
Keeping your account secure

4.2 To Provide and Improve the Platform

Delivering feed, posts, comments, and matches
Displaying live match follow options
Enabling premium features
Fixing technical issues

4.3 For Verification and Security

Email and SMS confirmation
Fraud prevention and abuse prevention
Identifying suspicious or harmful activity

4.4 For Notifications

We may send:

Account verification messages
Subscription expiration reminders
Changes to terms or privacy policy
Critical platform announcements

We do not send promotional spam.

4.5 For Legal Obligations

We may retain data where required to prevent illegal activity, respond to legitimate legal requests, and protect platform integrity.

5. User-Generated Content

When you post content (text, photos, comments), it may be visible to other users, reviewed if it contains photos or links, and removed if it violates our Terms or Community Guidelines. We do not access private data that you have not shared publicly.

6. Sharing of Personal Information

6.1 We Do Not Sell or Share Your Data

We do not share, sell, rent, trade, or disclose your information to any third party for marketing or commercial purposes.

6.2 Limited Operational Sharing

We only share necessary information with:

Email delivery providers (for verification emails)
SMS providers (for verification codes)
Technical service providers (for app functionality)

These partners only process data on our behalf, cannot use your data for any other purpose, and are bound by strict confidentiality and data protection rules.

6.3 Legal Requirements

We may disclose information only if required by law, such as valid court orders, police investigations, or fraud/abuse cases.

7. Data Storage and Security

7.1 Data Protection Standards

Encrypted database storage
Secure login mechanisms
Encrypted communication (HTTPS / TLS)
Industry-standard server security
Internal access restrictions

7.2 Limited Access

Only authorized staff may access user data, strictly for operational reasons.

7.3 Data Location

Your information may be stored on secure servers located inside or outside North Macedonia, depending on our hosting provider.

7.4 Data Retention

We retain data as long as your account remains active or it is necessary for operational or legal reasons. If you delete your account, we remove your personal information except security logs, fraud prevention data, and legally required records. These are kept only for the minimum legally required period.

8. Your Rights

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of incorrect or incomplete information.
Right to Deletion: Request deletion of your account and personal data, except where retention is legally required.
Right to Restrict Processing: Request limitation of how your information is used in certain cases.
Right to Portability: Request your data in a structured, machine-readable format.
Right to Withdraw Consent: Withdraw consent for email or SMS notifications (except essential system notices).

To exercise any right, contact: support@revolution.mk

9. Cookies and Tracking Technologies

Our websites may use essential cookies for login sessions, security, and basic analytics. We do not use advertising cookies, behavioral tracking cookies, or third-party marketing trackers.

10. Children’s Privacy

Our Platform is not intended for children under the legal minimum age in their region. We do not knowingly collect personal data from minors without appropriate consent. Accounts found to belong to underage users may be suspended or removed.

11. Third-Party Links

The Platform may contain links to YouTube videos, external cue-sport websites, and club streaming services. We are not responsible for the privacy practices of external websites.

12. Account Suspension & Data Handling

Your posts may be deleted
Your access is permanently revoked
Premium subscriptions are not refunded
Limited data may be stored for legal or security purposes

13. International Transfers

If your data is processed outside your country, we ensure encryption, secure transfer protocols, and compliance with international privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Users will be notified through the app or by email. Continued use of the Platform means you accept the updated policy.

15. Contact Information

OBC RevolutiON DOOEL
29 Noemvri 69-3
Skopje, North Macedonia
Email: support@revolution.mk